Last updated: August 28, 2025

 

Shorelight Technologies (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us (including through SMS text messaging).​

 

1. Information We Collect

 

We may collect the following types of information:

 

• Personal Information: Name, phone number, email address, business information, and billing details provided when you engage our services.

• Technical Information: IP address, browser type, and device information collected automatically when you visit our website.

• Communications: SMS messages, emails, and service-related correspondence between you and Shorelight Technologies.

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Provide and manage IT services.

• Communicate with you regarding appointments, support requests, and service updates.

• Improve our website and services.

• Ensure compliance with applicable laws and security standards.

 

We do not use your information for unsolicited marketing without your consent.

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3. SMS Messaging

 

By providing your mobile number, you consent to receive service-related SMS text messages from Shorelight Technologies, such as appointment reminders, support updates, and account notifications.

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• Message frequency: Varies by service needs.

• Message and data rates: May apply depending on your mobile carrier.

• Opt-out: You may reply STOP at any time to unsubscribe. You will receive a confirmation message when you have been unsubscribed.

• Help: Reply HELP for assistance, or contact us at support@shorelight.tech.

• Privacy: We do not share, sell, or rent your phone number or personal data to third parties for marketing purposes. For details on how we safeguard your data, please review our full Privacy Policy and Terms & Conditions.​

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4. How We Share Information

 

We do not sell or rent personal information. We may share limited information only in the following cases:

 

• With trusted vendors or partners necessary to deliver services (e.g., software providers).

• When required by law, regulation, or legal process.

• To protect the rights, property, or safety of Shorelight Technologies, our clients, or others.

 

5. Data Security

 

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights & Choices

 

You may request access to, correction of, or deletion of your personal information by contacting us at support@shorelight.tech. You may also opt out of SMS communications by replying STOP to any message.

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7. Third-Party Services & Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

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8. Children’s Privacy

 

Our services are intended for businesses and organizations, not individuals under the age of 18. We do not knowingly collect information from minors.

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9. Changes to this Policy

 

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “last updated” date.